Terms — Referral Program

Version 2.0 — June 2026

1. Program Overview

The Toveria referral program allows any registered member to recommend Toveria to their contacts and receive rewards when their referrals become active sellers.

The program is based on a double reward principle: both the referrer and the referral are rewarded upon activation.

2. Who can refer?

Any user holding an active Toveria account (personal or professional) with a verified email address can participate in the referral program.

3. Getting Your Referral Link

Each member has a unique referral code and a personalized link in the form:

https://toveria.com/?ref=YOURCODE

This link is accessible from:

Profile → Settings → 🎁 Referral

Two options are available:

• 📋 Copy the link to your clipboard
• 📤 Share directly via your device's applications (WhatsApp, SMS, email, etc.)

4. How Does Referral Work?

Step 1 — Invitation

The referrer shares their link with a contact. When the link is opened, a welcome banner appears confirming that the invitation has been received.

Step 2 — Registration

The referral creates their Toveria account by using the referral link. Their account is automatically associated with the referrer.

Step 3 — Activation

The referral is activated upon either of the following events:

• The referral publishes their first listing on the platform, or
• The referral makes their first purchase

These two triggers are independent and can each generate a separate reward.

Important: A simple account created without a listing or purchase does not trigger any reward. This condition ensures that only genuinely active users are counted.

Step 4 — Rewards

Upon activation, both parties receive their reward (see section 5).

5. Rewards

5.1 Referral Reward

The referral can receive up to two separate rewards:

Each reward is granted only once and applied automatically.

5.2 Referrer Reward — per Active Referral

For each activation event (first listing or first purchase by the referral), the referrer receives a 7-day Boost offered applied automatically to their most popular listing (the one with the most favorites).

A single referral can thus generate up to two Boosts for their referrer (one at first listing, one at first purchase).

5.3 Referrer Tiers

In addition to the per-referral reward, the referrer benefits from additional rewards when reaching certain thresholds:

5.4 Reward Stacking

Tier rewards are cumulative with individual rewards. A referrer with 3 active referrals receives 3 individual Boosts + 1 month Business.

6. Verification Delay — 10 Referral Tier

For the Ambassador tier (10 active referrals → 3 months Business), a 48-hour delay is applied before reward attribution.

During this delay, Toveria performs automatic anti-fraud checks:

1. Referral activity: at least 8 of the 10 referrals must have at least 1 active listing.
2. Account diversity: referrals must not come predominantly from the same company email domain (more than 4 referrals from the same private domain is considered suspicious).
3. Referrer account age: the referrer's account must be at least 7 days old.

If verification is successful: the 3 months Business are activated automatically and the referrer is notified.

If verification detects an anomaly: the reward is cancelled and the referrer is notified by email. They can contact support@toveria.com to contest the decision.

7. Badges and Recognition

Referral badges are displayed in the Settings → Referral section and can be featured on your public profile.

8. Anti-Fraud Rules

The following behaviors are strictly prohibited and result in cancellation of all rewards and possible account suspension:

• Creating fake accounts (multiple accounts, fictitious accounts) to obtain rewards
• Using automated account creation services
• Referring family members living under the same roof with fraudulent intent
• Any form of manipulation of referral mechanisms

Toveria reserves the right to verify the authenticity of referrals at any time and to retroactively cancel rewards in case of proven fraud.

9. Reward Eligibility Conditions

• The referral must have registered by using the referral link (the link must have been followed before registration).
• Each user can be a referral only once (of only one referrer).
• Each referral can trigger up to two rewards for the referrer: one at first listing, one at first purchase. Each trigger is active only once.
• Boost rewards are applied automatically and cannot be converted to cash or credit.
• Business plan month rewards are added to an existing subscription (extension) or create a new Business subscription with trial period if the referrer is not yet subscribed.

10. Program Duration

The referral program is available until further notice. Toveria reserves the right to:

• Modify rewards with 30 days notice
• Suspend or terminate the program at any time, in which case rewards already earned remain valid

11. Taxation

Referral rewards constitute commercial benefits in kind. Depending on your tax situation and the volume of rewards received, they may be subject to declaration. It is the responsibility of each recipient to inquire with their tax authority.

12. Frequently Asked Questions

My referral registered but hasn't published a listing or made a purchase yet. Am I a referrer?
Not yet. The referral is activated upon the first listing published or first purchase made. Encourage your referral to use Toveria!

Has my referral link expired?
No, referral links do not expire. Your code remains active as long as your account is active.

Can I refer someone who is already registered?
No. The referral link must be used during registration. An already created account cannot be linked to a referrer retroactively.

I didn't receive my referral Boost. What should I do?
Contact support@toveria.com specifying your email and the date your referral published their first listing. Processing time: 48 business hours.

Can I refer myself with a second account?
No. Self-referral is detected and results in cancellation of rewards and suspension of the accounts involved.

13. Contact

For any questions regarding the referral program:
📧 support@toveria.com
Suggested subject: [Referral] your question
Response time: 48 business hours

Toveria — European BtoC, CtoC, CtoB and BtoB Marketplace — Selling from Europe to the world

English version — in case of discrepancy with a translation, the French version prevails.