DSA Transparency Report — Toveria

In accordance with Article 15 of Regulation (EU) 2022/2065 on Digital Services
(Digital Services Act — DSA)
Period covered: 1 January [YEAR] — 31 December [YEAR]
Publication date: [Date — to be completed before 31 January [YEAR+1]]
European BtoC, CtoC, CtoB and BtoB marketplace — Sales from Europe to the world

Foreword

Toveria publishes this annual transparency report in accordance with Article 15 of Regulation (EU) 2022/2065 on Digital Services (DSA), applicable to small platforms since 17 February 2024.

Toveria is a platform connecting sellers and buyers of goods and services. It acts as a marketplace intermediary and not as a direct seller. Published content (listings, messages, reviews) is generated exclusively by users.

DSA Category: Small platform (fewer than 45 million monthly active users in Europe)

DSA Contact Point: conformity@toveria.com
Coordinating Authority (France): ARCOM — arcom.fr

1. General information about the platform

2. Content Moderation — Overview

In addition to reports (below), Toveria applies automated moderation to the publication and modification of each listing: analysis of the title and description against a list of prohibited or verifiable terms, and detection of personal contact details (phone, email) intended to circumvent the platform. Depending on the case, the listing is rejected or held for human verification before publication. These proactive measures complement the reporting system.

2.1 Reports received

Toveria has a reporting mechanism compliant with Article 16 of the DSA, accessible via a dedicated button on each listing, profile and message.

2.2 Report processing timeframes

2.3 Outcomes of reports

3. Listings removed or restricted

3.1 By reason for removal

3.2 By detection method

4. User accounts — Measures taken

4.1 Suspensions and terminations

4.2 Reasons for permanent termination

4.3 Sellers — DAC7 declarations transmitted

5. Authority orders (art. 9 and 10 DSA)

5.1 Content removal orders (art. 9)

If no order received: 0 orders received during the period.

5.2 Information provision orders (art. 10)

If no order received: 0 orders received during the period.

5.3 Average processing time for orders

6. Notices received from rights holders (Notice & Takedown)

7. Internal complaint system (art. 20 DSA)

Users whose content has been moderated or account suspended may contest the decision via moderation@toveria.com.

8. Out-of-court dispute resolution (art. 21 DSA)

Consumers may refer a matter to an out-of-court dispute resolution body in case of persistent disagreement with Toveria.

Designated mediation body: [To be completed]
European ODR platform: https://ec.europa.eu/consumers/odr

9. Automated moderation tools

In accordance with Article 15.1.e of the DSA, Toveria declares that it uses the following automated tools:

Important: any moderation decision resulting from an automated tool may be subject to human review upon request from the affected user (moderation@toveria.com).

10. Advertising — Transparency (art. 26 DSA)

Toveria displays no paid advertising on its platform. No user data is sold to advertisers. No profiling for advertising purposes is carried out.

The only content promoted is listings boosted by the sellers themselves, clearly identified by the 🔥 Top badge and without behavioural targeting.

11. Disputes between users

11.1 Buyer / seller disputes opened via the platform

12. Security and data breaches

13. Training and prevention activities

14. Outlook and planned improvements

For the period [YEAR+1]

15. Compliance declaration

Toveria declares that this transparency report has been prepared in good faith, on the basis of data available for the period concerned, in accordance with the obligations of Article 15 of Regulation (EU) 2022/2065 on Digital Services.

Prepared by: [First Name Last Name — Publisher Director]
Title: [Title]
Date: [To be completed]
Place: Lyon, France

Annexes

Annex A — Legal basis for moderation processing

Annex B — Reference texts

Annex C — Contacts and resources

DSA transparency report published annually before 31 January.
Available at: toveria.com/transparency

Toveria — European BtoC, CtoC, CtoB and BtoB marketplace — Sales from Europe to the world
DSA contact: conformity@toveria.com

English version — in case of discrepancy with a translation, the French version prevails.